Claims Services

KMCT has a team of experienced and professional staff assigned to handle your claims. We are responsible for reviewing and settling your claims in the most effective and efficient way. We want you to know that we are always here for you when claims take place.

We understand that you may find the process of following claims tedious and monotonous. Thus, our claims staff will keep in touch with you from time to time, ensuring that the claims documents will be submitted in a timely manner.

Step 1

  • Take steps to minimize the loss and prevent any further loss

Step 2

  • Report to KMCT immediately

Step 3

  • Take photographs / video / CCTV record

Step 4

  • Obtain incident report

Step 5

  • Obtain witness statements if any

Step 6

  • Ongoing monitor and follow up the case with you